Contact & support

Contact MindLabIQ

Use this page for questions about reports, result access, privacy, payment support, technical issues or general information about MindLabIQ self-assessments.

Email supportPrivacy policy

What to contact us about

Report access

Questions about accessing, recovering or understanding your report.

Payment support

Questions about purchases, result unlocks or report delivery.

Privacy questions

Questions about how answers, email addresses and result access are handled.

Technical issues

Questions about test completion, loading problems or website errors.

Emergency and medical note

MindLabIQ cannot provide emergency support, medical advice, therapy, diagnosis or crisis intervention. If you feel unsafe or need urgent help, contact local emergency services or a qualified professional immediately.